“We don’t get a lot of complaints around here” It was true. People did not complain. – They did as they were told. – They put in the long hours needed to get their jobs done. – They made the most of the “open-door policy,” frequenting their manager’s office to ask questions and understand how the Manager…
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Every person has an emotional bucket for their relationships. We have a bucket for every relationship we are in, including our relationship with ourselves. When the bucket is full, we feel a high sense of trust and safety in the relationship. The bucket is filled with positive interactions that feel good and build trust, giving…
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Almost every caring, intelligent leader I’ve met has at some point attempted to solve a morale, motivation, or engagement problem with a pizza party. In our linear-thinking world, when faced with a problem, we often respond immediately with “we need more ____.” We need more people We need more time We need more money We…
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